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Communication


Effective communication is a very broad skill area and one where teachers need to fine tune their techniques in order to:

  • develop essential interpersonal skills to engage with learners in all stages of the learner journey
  • develop professional knowledge and understanding of wider communications with partners, colleagues and agencies with legitimate interests.

The resources selected here provide some ideas about how to introduce the professional requirement for understanding confidentiality.

The resources include an example of how a collaborative partnership plans and evaluates learning and how the partnership quality assures its provision.

There are resources that introduce a number of effective communication techniques that teachers can develop to make a real difference to learning outcomes.

The motivational dialogue resource is a complete programme that helps teachers develop a range of powerful communication skills and techniques to support learners to overcome challenges and persist with learning through making changes in their lives and behaviours.

You will find many more resources to support the development of interpersonal skills in the Learning and teaching area.

Resources for teacher educators

 - Getting the most out of these resources

  • Professional context and values: Confidentiality activity - Info 
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      Professional context and values: Confidentiality activity - Word 
  • Questioning - Info 
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      Questioning strategies - PDF 
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      Information sheet. Questioning why, when, types, how? - Word 
  • Questioning techniques - Info 
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      Which questioning techniques: Interactive quiz - Web 
  • Non verbal communication - Info 
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      Information sheet - PDF Word 
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      Developing the skills - PDF Word 
  • Evaluate your skills - Info 
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      Activity - Web 
  • Improve reviewing - Info 
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      Guidance - PDF 
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      Cards - PDF 
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    Motivational dialogue - Info and Web 
  • Initial assessment - Info 
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      Feedback and review sessions - PDF 

Technical information

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